IMPORTANT: In order for you to receive an invitation to join the SIMS Pay, we MUST have your email address. Please check your junk folder before contacting us. If you would like to confirm your email address with us please contact info@padgateacademy.co.uk or call us on 01925 822632.
With SIMS Pay, parents or carers can securely pay for school dinners, club sessions and trips, uniform items, plus many more. The system eliminates the need for your child to carry cash throughout the day and allows you to pay using your credit or debit card from any device, at any time.
What will you find in SIMS Pay:
To access SIMS Pay, please click the link below:
Please follow the steps below to get started with SIMS Pay:
* We have chosen to use Microsoft, Office 365, Google, Facebook and Twitter, because most people will already have one of these accounts.
Why am I unable to register my account?
If your registration fails, please check the on-screen error message and follow the instructions. Common reasons for registration to fail include using the invitation code after it has expired and using an invitation intended for another person. If you continue to experience problems registering your account, please contact the Academy.
Why am I unable to sign in?
If you have already registered your account and are encountering problems when attempting to sign in to SIMS Pay, check that you are signed in to the account you used to register. This is particularly important where a computer has multiple users. Navigate to the website of your sign in provider, sign out of your account and then sign in again with the account you registered to use with SIMS Pay. If you continue to experience problems when attempting to sign in to SIMS Pay, please contact the Academy.
Who do I contact for help?
If you have a question about your SIMS Pay Account, please contact your school. Once you have signed into your SIMS Pay Account, further help is available by clicking the Help Centre link at the bottom of each page in SIMS Pay.
Resetting passwords or problems with external providers?
In order to provide additional security, SIMS Pay uses your existing Microsoft, Office 365, Google, Facebook, Twitter or SIMS ID accounts. We do not have access to these accounts and cannot assist in resetting passwords etc for these.
You can download a user guide for SIMS Pay by clicking on the link below:
SIMS Pay User Guide (pdf)
DownloadFor students accessing learning remotely, please click the 'School Closure Work' button below.
If you need guidance or assistance accessing any of the online services, please visit https://padgateacademy.co.uk/student-online-learning